Returns & Exchanges

At The Sak, we want you to love your handcrafted accessories, which is why we offer a 30-day return window for items in their original, unused condition. Please note that final sale items and international orders are not eligible for exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your registered email address.

• 3.
  Pack Your Items

  Securely place your items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

• 4.
  Drop Off and Track

  Affix the return label to your package and drop it off at any authorized carrier location, then track your shipment through our portal until your refund is processed.